Terms & Conditions
**Chicken Express Loyalty Program Terms and Conditions**
1. **Acceptance of Terms**
By joining the Chicken Express Loyalty Program, you express your agreement to adhere to these Terms and Conditions in their entirety. It is important to understand that by opting into this program, you are committing to comply with the outlined guidelines and rules. If you do not agree with any aspect of these terms, we kindly ask you to refrain from participating in the program. Your participation signifies your acceptance of these terms.
2. **Program Eligibility**
This loyalty program is open and accessible to all individuals who are 13 years of age or older. In order to ensure compliance with age restrictions, proof of age may be required during the registration process. This measure is implemented to protect both the participant and the integrity of the program.
3. Account Creation and Management
To engage in this program, it is necessary for you to create an account. You will be tasked with maintaining the security and confidentiality of your account information, including your password. It is crucial to understand that you are solely responsible for any activities that occur under your account. Chicken Express cannot be held liable for any unauthorized use or access to your account. Therefore, we recommend you choose a strong password and change it regularly to ensure your account’s safety.
4. **Point Accumulation**
Participants can earn points based on their purchases made at any Chicken Express location. The specifics of the point accumulation system, including how points are earned and the various categories of eligible purchases, are detailed on the How It Works page of our website. This system is designed to reward our loyal customers for their continued patronage.
5. **Point Expiration**
It is important to note that points you have accumulated will expire after a period of 12 months of inactivity. Inactivity is defined as a lack of purchases or account activity for 12 consecutive months. Points that have reached their expiration date will be automatically removed from your account without any prior notice. We encourage you to stay active in the program to maximize your rewards and benefits.
6. **Reward Redemption**
The rewards you earn can be redeemed at participating Chicken Express locations. Specific details regarding the redemption process, including any limitations or requirements, are outlined on the Rewards page of our website. Ensure that you check the available rewards and their redemption guidelines to make the most out of your loyalty points.
7. **Restrictions**
Please be aware that rewards obtained through the loyalty program may not be combined with any other discounts or promotions that may be offered at Chicken Express locations. Additionally, Chicken Express reserves the right to modify, suspend, or discontinue the loyalty program at any time, with or without notice. We advise you to stay informed regarding any changes made to the program by regularly checking our communications.
8. **Governing Law**
These Terms and Conditions are governed by and construed in accordance with the laws of the applicable governing jurisdiction. This means that any disputes arising from your participation in this program will be resolved according to the laws established in that area.
9. **Contact Us**
For any questions, concerns, or additional information regarding the Chicken Express Loyalty Program, please do not hesitate to contact us at the provided contact-us channel. Our customer service team is here to assist you and ensure that your experience with our program is positive and fulfilling.
10. **Amendments**
Chicken Express reserves the right to amend these Terms and Conditions at any time in order to improve the program or adhere to legal requirements. Any updates or changes to the terms will be clearly communicated and posted on this page, and it is your responsibility to review them periodically. By continuing to participate in the program after any such amendments, you signify your acceptance of the revised terms.